I worked as a Counter Inquiry Clerk or C.I.C on a Mall, Department Store. My job is to deal with check or credit/debit cards local and international which is being used as a tender of payment on our cashiers. We call the bank for card approval's or problem on the cards, mostly with international cards because its not issued here *Philippines*. And I dont know why, but mostly Americans and Chinese are the people having problem with their cards for example the card is "Do Not Honour" , "Declined" , "Pick Up Card" or "Call Voice Center" we CIC's will call the authorizer of their bank for the approval. But sometimes the authorizer's will direct us to tell the cardholder that they must settle first their accounts on their bank AND that's the time that the foreigners will blame us, curse us, and even demand that we're not fit for the job etc. and I hate that part.
Anyways, I do love my job, it helps me to build self confidence and interact with different kinds of people with different attitudes. And helps me to decide on my own. It also helps me to practice English Language.
^resigned from this work last February. I got a new job though, a more complicated one. It kinda relate to my old job, it's complicated and hard but pays alright.
I'm a fraud analyst, to make it short about the job details:
* we gather information/evidence from a relevant source, analyze, obtain reports and produce evidences, and testify on the alleged fraud at the court.