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#1 jigz

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Posted 24 August 2014 - 05:52 AM

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so UnicaGarcia told me about this, she sent that photo via LINE. She said she can log in but after that all she can see is that on the photo. She tried different gadgets, but Unica said it's still the same.

She's asking why she's getting this, she can't post. It was like a blank page with just borders and icons.

She also used 2 different connections but she still ended on that page. What can she do? :(

Edited by jigz, 24 August 2014 - 05:55 AM.

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#2 dookdookdook

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Posted 24 August 2014 - 06:40 AM

One other person so far has mentioned a problem with how the forum is displayed. I haven't been able to find anything wrong, or duplicate it for myself. At this point I'm not sure what is happening. My suggestion to the other person was to clear their browser cache and restart the browser.



#3 jigz

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Posted 24 August 2014 - 06:49 AM

Oh alright, I'll tell her. But I did told her that maybe it's on her connection, because in my part if my connection is really slow I mean very very slow, I can open the forums, I can see the images and words but I can't see the banner and the page is black and white. There's no borders or sections just plain page with words and images but I can still post.

I remember her telling me that she did restarted their modem but it's still the same then when she went to the other house with different connection, she said it's still the same. Idk if it's on her tab but she tried to open the forums on the PC but she said 'it was shaking'. Me, myself haven't experienced something like this.

Thanks!

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#4 Junkie.

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Posted 24 August 2014 - 06:54 AM

It isn't working normally for me either.. When I log in it keeps flicking between being normal and blank. But I can still post so that's alright.



#5 dookdookdook

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Posted 24 August 2014 - 07:08 AM

Ok, that is similar to what the other person said. No, that's not alright. It shouldn't do that.



#6 jigz

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Posted 24 August 2014 - 07:15 AM

dookie what's a flag? :unsure:

I found a similar problem on another forum, and someone said is to look at the bottom left of the launcher and then pick a flag for your language and the problem should be fixed.

Just wanted to share :(

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#7 dookdookdook

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Posted 24 August 2014 - 07:26 AM

I believe the forum can be set to support different languages. You pick the flag of your country and then things like button labels, etc are in your language. We don't have that setup here.



#8 Junkie.

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Posted 24 August 2014 - 07:29 AM

Ok, that is similar to what the other person said. No, that's not alright. It shouldn't do that.

I know that a blank forum is not okay, I hope you'll figure out what to do.

I'm just glad that I can still post and see the forum.



#9 dookdookdook

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Posted 24 August 2014 - 07:34 AM

Is it still flickering for you? Have you tried clearing the browser cache and restarting? I've rebuilt the skins (themes) just a short while ago to see if that will help.

 

And is it just on the front page, or any page? Just flickering titles, or everything flickers?



#10 Junkie.

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Posted 24 August 2014 - 07:47 AM

yes, it's still flickering. Only the front page flickers.

 

The text is flickering.. Right now only Restricted Forums and The Hub are flickering..

 

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#11 dookdookdook

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Posted 24 August 2014 - 07:58 AM

But not Emma Watson or Help Center? :huh:



#12 Junkie.

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Posted 24 August 2014 - 08:14 AM

Everytime I come back something changes. Last time I posted only  Restricted Forums and The Hub were flickering, but now also Emma Watson section is flickering..

Maybe because there is a new post? I really don't know why.



#13 dookdookdook

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Posted 24 August 2014 - 08:36 AM

Are you all by chance using chrome? I've just tried that on my tablet and I see the blink on and off.

#14 jigz

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Posted 24 August 2014 - 08:39 AM

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how about this dook? Because of my connection? :unsure:

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#15 Junkie.

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Posted 24 August 2014 - 08:40 AM

Yes, I'm using Chrome..

Now I'm on Explorer and it doesn't flicker, it works normal.


Edited by Junkie., 24 August 2014 - 08:48 AM.


#16 dookdookdook

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Posted 24 August 2014 - 08:51 AM

Ok, that may help narrow down the problem.

 

jigz, yes, that may be from a slow connection. Looks like it is failing to load the css and some images. I get that on some websites occasionally and usually just reloading the page will clear it up.



#17 jigz

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Posted 24 August 2014 - 08:55 AM

Okay thanks! :kiss: you're the best :P


And btw I think Unica is using chrome too. (:

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#18 Junkie.

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Posted 24 August 2014 - 08:57 AM

Thanks! :)



#19 Sra.Chois

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Posted 24 August 2014 - 11:28 AM

Thanks alot sweet Jigzy :kiss: you're the best.

@Dook: I can see the recent topics, the banner, help center section and the users, but the rest not, I'm gonna try mozilla when I get home. Thanks. :)

#20 dookdookdook

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Posted 24 August 2014 - 02:10 PM

I think it's a problem with a recent update to Chrome. I rolled back Chrome on my tablet to a previous version and then the site works fine.






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